When you speak to a doctor about your health concerns through an audio/video/ chat, it is known as an online doctor consultation or online medical consultation. Gastro gut experts provide a remarkable consultation too.

The benefits of an online medical consultation at gastro gut experts is that you can consult a doctor at the convenience from your home.

Online consultations are prepaid and the payment can be made by either of the given ways – UPI, Debit/Credit Card, and Netbanking.

Once you book an online consultation, you will get 20 minutes to speak to the doctor. This window can, however, change according to your health condition and the number of queries you have.

If call gets disconnected during the online consultation, you would receive another call within a few minutes provided your internet connection is stable.

Yea sure!. If you cancel the online consultation, the refund for the same will reflect in your account within 5 to 7 working days.

Though a rarity, this may happen sometimes if your doctor is busy but there is no need to worry. Your appointment will get rescheduled automatically for the next available slot.

Don’t worry, you can go to the chat window and request a call by simply chatting with the doctor. In case the doctor is unavailable, we’ll get back to you in no time with a better solution.